Columbus’ leading managed IT support firm since 2006. Local technicians, no call centers, flat-rate pricing.
Most small business owners don’t want to think about IT. They just want it to work. For nearly two decades, owner Paul Amato and his team have made that possible for companies all over Columbus and Central Ohio. When something breaks, we fix it. When a threat shows up on your network at 2 a.m., we handle it before you wake up. That’s what managed IT is supposed to look like.
Over the years, we have created a catalog of the most necessary managed IT services for small to midsize businesses. The Bright Edge Solutions services list is comprehensive, but not bloated. We only offer you what you need and allow you to make the no-pressure final call.
TAKE A LOOK AT JUST SOME OF OUR SERVICES:
Learn more about our managed IT services & inclusive plans today!
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Proactive planning to prevent data disasters & wicked fast recovery services should catastrophe occur.
Enterprise class firewalls, antivirus, and next-gen endpoint detection and response (EDR).
Complete integration of smartphones, tablets & other mobile devices into your office’s network system.
Scalable Cloud communication capabilities & voice/data solutions for small to midsize businesses.
LAN, WLAN & VPN network services, including design, support, security, training & complete implementation.
Constant surveillance of network performance to minimize down time & maximize responsiveness.
Full analysis of all IT software & hardware to ensure technology is up to date & no resources are being wasted.
Microsoft 365 and Google Workspace (G Suite) backup and recovery.
vCIO: The catalyst for successful small business IT. Get strategic guidance on how to capitalize the way your office uses technology on a daily basis. We review current systems, as well as evolving tech that either works with what you already have or streamlines operations by replacing it entirely. Either way, vCIO empowers your business to reach short and long-term goals.
“We love Bright Edge Solutions!”
Call a national IT firm and you’ll explain your setup from scratch every single time. Different rep, different ticket, same frustrating experience.
Bright Edge works differently. We’re a Columbus operation, founded here in 2006, and our clients tend to work with the same technician over and over. That person knows your network, your software, your office, and yes, which conference room printer is always acting up. That kind of familiarity isn’t a nice perk. It’s what makes IT support actually work.
We carry the same enterprise tools the big firms use. Next-gen endpoint protection, enterprise firewalls, Microsoft 365 management, around-the-clock monitoring. The difference is we price it for a 12-person company, not a 1,200-person one.
This plan is for the organization that wants to mitigate all security risks, lapses in networking communication & digital resource waste. It also includes unlimited remote and on-site support, backup/disaster recovery services, priority status & more.
Perfect for the small business that just needs routine bug fixes, cyber security protection services & 24/7 network monitoring.
In need of an a-la-carte service? We can make that happen, as well! Choose from our list of services & we will assist you with a custom, project-based solution.
Making a move to a new office? Opening up another location? Installing new technology into your workspace? No matter the situation, Bright Edge Solutions acts as your vendor/client relationship expert. We set up the product demos. We watch over installation to ensure it’s done to perfection. We negotiate your voice and data contracts so you don’t have to.
We offer 24/7 networking monitoring to each of our clients because many technical problems can be avoided with this proactive approach. Should an issue arise, our system not only alerts us of potential issues before they result in our clients’ lost productivity but also uses powerful automation to remediate most in no time. We don’t wait for disaster to strike – we plan ahead and mitigate risks.
Have a data crisis on your hands? Did something breach your firewall? Bright Edge also offers remote assistance and data recovery services if malware, viruses or breaches have occurred. Our Microsoft Certified Professionals use powerful remote access tools to fix most problems, but we can be dispatched on-site as needed – another benefit of working locally! We truly treat our clients’ technology as if it were our own.
Have additional questions about our services, approaches packages or pricing?
Get In Touch with Bright Edge Today!